March 28, 2025 Special Financial Transactions
In this session, we will explore how to process voids, make adjustments, waive fees, issue refunds, and manage journal entries.
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January 26, 2026, 11:00 AM – 12:00 PM CST SYO Training
On Wed, Jan 21, 2026 at 7:07 AM Karlene Thompson <KThompson> wrote: This upcoming training session will review the data points required in Quest for tracking Serious Youthful Offenders. Link to Zoom Training
May 27, 2025 D&N Overview
This session will provide an overview of the Dependency & Neglect process. Future sessions will dive deeper into specific areas in more detail. Link to Zoom Training
March 14, 2025 Child Support Training
This session will guide you through how the child support attorneys can use Quest with restricted access, to view the court docket, their child support cases, and submit subsequent filings and proposed orders. View the Training Calendar and participate in training sessions here: Training Calendar (Tennessee)
March 18, 2025 Handgun restrictions Training
This session will cover the court orders, Quest person attributes, and Clerk reporting requirements to TBI for those children adjudicated on an offense that causes them to be prohibited from possessing or purchasing a firearm until they reach 25 years of age. Watch the Video Quick Reference Guide
March 21, 2025 Financial Training
Our next series will explore all aspects of finance. This session will provide a general overview of the financial system, followed by a deep dive into specific areas.
April 11, 2025 Trust Investments
This session will guide you through the Trust investment process, including receiving funds, detailing the investments, receipting interest, generating the investment report, and disbursing funds to the child. Link to Training Session