Lunch & Learn Takes a Short Break – Back in July!

This session will guide you through every aspect of the daily process, including assessing fees, processing payments, balancing the cash drawer, depositing funds, and ensuring the money is ready for disbursement. Link to Meeting

This session will guide you through how the child support attorneys can use Quest with restricted access, to view the court docket, their child support cases, and submit subsequent filings and proposed orders. View the Training Calendar and participate in training sessions here: Training Calendar (Tennessee)

This session will guide you through the Trust investment process, including receiving funds, detailing the investments, receipting interest, generating the investment report, and disbursing funds to the child. Link to Training Session

Hello everyone, Thank you to those who attended the Lunch & Learn yesterday. For those who were not able to attend, you can find the video and training material as well as past sessions on the website: https://questtrainingmanuals.com/lunch-learn-training-videos-tennessee/

This training session will guide you through the steps involved in adding a new child support case, scheduling a hearing, scanning the petition, entering the IV-D reimbursement amount, indicating whether service has been returned as served or unserved, and any other necessary steps leading up to the first hearing.

This session will show a variety of approaches for managing unpaid fees including use of the cost docket. We will also review unpaid restitution options. Link to Zoom Training