January 26, 2026, 11:00 AM – 12:00 PM CST SYO Training
On Wed, Jan 21, 2026 at 7:07 AM Karlene Thompson <KThompson> wrote:
This upcoming training session will review the data points required in Quest for tracking Serious Youthful Offenders.
On Wed, Jan 21, 2026 at 7:07 AM Karlene Thompson <KThompson> wrote:
This upcoming training session will review the data points required in Quest for tracking Serious Youthful Offenders.
This session will guide you through every aspect of the daily process, including assessing fees, processing payments, balancing the cash drawer, depositing funds, and ensuring the money is ready for disbursement. Link to Meeting
This session will show a variety of approaches for managing unpaid fees including use of the cost docket. We will also review unpaid restitution options. Link to Zoom Training
This session will guide you through the Trust investment process, including receiving funds, detailing the investments, receipting interest, generating the investment report, and disbursing funds to the child. Link to Training Session
In this session, I will guide you through the end-of-month process, including balancing, writing checks, the Department of Revenue interface, reconciling the bank statement, closing the month, and running reports. Link to Training Session
In this session, we will explore how to process voids, make adjustments, waive fees, issue refunds, and manage journal entries. Link to Meeting
This session will guide you through the interface between the Department of Safety and Quest. We will review the eCitation, Court Action Report, and Order of Denial. We hope you can join us! TIME: 11:00 cst / 12:00 est Link to Zoom Training