This session will guide you through every aspect of the daily process, including assessing fees, processing payments, balancing the cash drawer, depositing funds, and ensuring the money is ready for disbursement.
This session will guide you through how the child support attorneys can use Quest with restricted access, to view the court docket, their child support cases, and submit subsequent filings and proposed orders. View the Training Calendar and participate in training sessions here: Training Calendar (Tennessee)
This training session will guide you through the steps involved in adding a new child support case, scheduling a hearing, scanning the petition, entering the IV-D reimbursement amount, indicating whether service has been returned as served or unserved, and any other necessary steps leading up to the first hearing.
In this session, we will explore how to process voids, make adjustments, waive fees, issue refunds, and manage journal entries. Link to Meeting
This session will guide you through the steps involved in adding child support payments, purge payments and bond payments as well as processing Child Support Contempt Petitions and warrants.
This session will cover the court orders, Quest person attributes, and Clerk reporting requirements to TBI for those children adjudicated on an offense that causes them to be prohibited from possessing or purchasing a firearm until they reach 25 years of age. Watch the Video Quick Reference Guide
This session will guide you through the steps involved in adding the IV-D Reimbursement assessments, creating the DHS Invoice, and receipting the DHS reimbursement check. We will also look at the DHS IV-D Magistrate Docket Report.
