March 21, 2025 Financial Training

This session will show a variety of approaches for managing unpaid fees including use of the cost docket. We will also review unpaid restitution options. Link to Zoom Training

There won’t be any Lunch & Learn sessions this week, as we’ll be on-site supporting a new county’s Quest implementation. We’ll begin the Dependency & Neglect section next week.

This training session will guide you through the steps involved in adding a new child support case, scheduling a hearing, scanning the petition, entering the IV-D reimbursement amount, indicating whether service has been returned as served or unserved, and any other necessary steps leading up to the first hearing.

This session will guide you through every aspect of the daily process, including assessing fees, processing payments, balancing the cash drawer, depositing funds, and ensuring the money is ready for disbursement. Link to Meeting

Hello everyone, The video and reference materials from the 2/9/26 Traffic Interfaces training are now posted on the Lunch & Learn Training Videos website. Thank you. https://questtrainingmanuals.com/lunch-learn-training-videos-tennessee/

On Wed, Jan 21, 2026 at 7:07 AM Karlene Thompson <KThompson> wrote: This upcoming training session will review the data points required in Quest for tracking Serious Youthful Offenders. Link to Zoom Training