June 3, 2025 D&N Training

Hello everyone, Here is the link to the training videos and documentation. https://questtrainingmanuals.com/lunch-learn-training-videos-tennessee/

In this session, we will walk through the steps following court, including typing or scanning a court order, scheduling the next hearing if needed, handling warrants/bonds, child support payments, and creating the IV-D Reimbursement Invoice to DHS.

This session will guide you through every aspect of the daily process, including assessing fees, processing payments, balancing the cash drawer, depositing funds, and ensuring the money is ready for disbursement. Link to Meeting

This upcoming training session will review the data points required in Quest for tracking Serious Youthful Offenders. Link to Zoom Training

This session will guide you through how the child support attorneys can use Quest with restricted access, to view the court docket, their child support cases, and submit subsequent filings and proposed orders. View the Training Calendar and participate in training sessions here: Training Calendar (Tennessee)

This training session will guide you through the steps involved in adding a new dependency and neglect case, scanning the petition, scheduling a hearing, adding filed statutes, and adding requirements if the child is removed from the home. Link to Zoom Training