March 7, 2025 Child Support Training

Due to scheduling conflicts, Lunch & Learn sessions will be paused for the remainder of June. We look forward to resuming them in July. Thank you. Link to Zoom Training

Hello everyone, Here is the link to the training videos and documentation. https://questtrainingmanuals.com/lunch-learn-training-videos-tennessee/

This session will guide you through the steps involved in adding the IV-D Reimbursement assessments, creating the DHS Invoice, and receipting the DHS reimbursement check. We will also look at the DHS IV-D Magistrate Docket Report.

In this session, we will walk through the steps following court, including typing or scanning a court order, scheduling the next hearing if needed, handling warrants/bonds, child support payments, and creating the IV-D Reimbursement Invoice to DHS.

In this session, we’ll review how Judicial Officers can use Quest to view their docket, make case notes, review a person’s history, approve orders, and create orders. We’ll also review how, as a Special Judge, you can access your cases in another county. Link to Zoom Training

This training session will guide you through the steps involved in adding a new child support case, scheduling a hearing, scanning the petition, entering the IV-D reimbursement amount, indicating whether service has been returned as served or unserved, and any other necessary steps leading up to the first hearing.