March 7, 2025 Child Support Training

This training session will guide you through the steps involved in adding a new child support case, scheduling a hearing, scanning the petition, entering the IV-D reimbursement amount, indicating whether service has been returned as served or unserved, and any other necessary steps leading up to the first hearing.

This session will guide you through the steps involved in updating a case following court hearings, including creating Orders Appointing Counsel, GAL, and/or CASA. Link to Zoom Training

This session will guide you through every aspect of the daily process, including assessing fees, processing payments, balancing the cash drawer, depositing funds, and ensuring the money is ready for disbursement. Link to Meeting

Due to the Good Friday holiday, this session will be cancelled. We will reschedule the cost docket for another time.

This session will guide you through how the child support attorneys can use Quest with restricted access, to view the court docket, their child support cases, and submit subsequent filings and proposed orders. View the Training Calendar and participate in training sessions here: Training Calendar (Tennessee)

In this session, I will guide you through the end-of-month process, including balancing, writing checks, the Department of Revenue interface, reconciling the bank statement, closing the month, and running reports. Link to Training Session