March 7, 2025 Child Support Training

I apologize, I’m at a client location this week. I thought I could still do the Lunch & Learn but I just can’t. We will resume next week with End of Month.

This session will guide you through how the child support attorneys can use Quest with restricted access, to view the court docket, their child support cases, and submit subsequent filings and proposed orders. View the Training Calendar and participate in training sessions here: Training Calendar (Tennessee)

In this session, we will walk through the steps following court, including typing or scanning a court order, scheduling the next hearing if needed, handling warrants/bonds, child support payments, and creating the IV-D Reimbursement Invoice to DHS.

In this session, we will explore how to process voids, make adjustments, waive fees, issue refunds, and manage journal entries. Link to Meeting

This session will guide you through the steps involved in adding the IV-D Reimbursement assessments, creating the DHS Invoice, and receipting the DHS reimbursement check. We will also look at the DHS IV-D Magistrate Docket Report.

This session will guide you through every aspect of the daily process, including assessing fees, processing payments, balancing the cash drawer, depositing funds, and ensuring the money is ready for disbursement. Link to Meeting