April 11, 2025 Trust Investments
This session will guide you through the Trust investment process, including receiving funds, detailing the investments, receipting interest, generating the investment report, and disbursing funds to the child.
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June 6, 2025 – D&N Training Cancelled
Due to scheduling conflicts, there will be no Lunch & Learn session on June 6. We will resume training on June 10, focusing on Quest for DCS Attorneys.
January 26, 2026 SYO Training
This upcoming training session will review the data points required in Quest for tracking Serious Youthful Offenders. Link to Zoom Training
March 4, 2025 Child Support Training
This training session will guide you through the steps involved in adding a new child support case, scheduling a hearing, scanning the petition, entering the IV-D reimbursement amount, indicating whether service has been returned as served or unserved, and any other necessary steps leading up to the first hearing.
2/9/26 Traffic Interfaces video posted
Hello everyone, The video and reference materials from the 2/9/26 Traffic Interfaces training are now posted on the Lunch & Learn Training Videos website. Thank you. https://questtrainingmanuals.com/lunch-learn-training-videos-tennessee/
March 7, 2025 Child Support Training
In this session, we will walk through the steps following court, including typing or scanning a court order, scheduling the next hearing if needed, handling warrants/bonds, child support payments, and creating the IV-D Reimbursement Invoice to DHS.
Meetings for 4/1/25 and 4/4/25 Cancelled
I apologize, I’m at a client location this week. I thought I could still do the Lunch & Learn but I just can’t. We will resume next week with End of Month.