April 11, 2025 Trust Investments
This session will guide you through the Trust investment process, including receiving funds, detailing the investments, receipting interest, generating the investment report, and disbursing funds to the child.
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February 9, 2026: Department of Safety Interface
This session will guide you through the interface between the Department of Safety and Quest. We will review the eCitation, Court Action Report, and Order of Denial. We hope you can join us! TIME: 11:00 cst / 12:00 est Link to Zoom Training
Meetings for 4/1/25 and 4/4/25 Cancelled
I apologize, I’m at a client location this week. I thought I could still do the Lunch & Learn but I just can’t. We will resume next week with End of Month.
May 13, 2025 The Cost Docket
This session will show a variety of approaches for managing unpaid fees including use of the cost docket. We will also review unpaid restitution options. Link to Zoom Training
SYO Training Information from 2/2/26
Hello everyone, Here is the link to the training videos and documentation. https://questtrainingmanuals.com/lunch-learn-training-videos-tennessee/
May 30, 2025 Dependency & Neglect Training
This training session will guide you through the steps involved in adding a new dependency and neglect case, scanning the petition, scheduling a hearing, adding filed statutes, and adding requirements if the child is removed from the home. Link to Zoom Training
March 7, 2025 Child Support Training
This session will guide you through the steps involved in adding child support payments, purge payments and bond payments as well as processing Child Support Contempt Petitions and warrants.