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Quest Training Manuals

Quest Training Manuals

Quest Training Manuals
Quest Training Manuals

Author: Marc Brown

TN Training Calendar

June 13, 2025 – Judicial Officers using Quest

ByMarc Brown June 13, 2025

In this session, we’ll review how Judicial Officers can use Quest to view their docket, make case notes, review a person’s history, approve orders, and create orders. We’ll also review how, as a Special Judge, you can access your cases in another county. Link to Zoom Training

Read More June 13, 2025 – Judicial Officers using QuestContinue

TN Training Calendar

June 10, 2025 DCS Attorneys using Quest

ByMarc Brown June 10, 2025

In this session, we will review how DCS Attorneys can access Quest, including how to create documents and motions within the system. Link to Zoom Training

Read More June 10, 2025 DCS Attorneys using QuestContinue

TN Training Calendar

June 6, 2025 – D&N Training Cancelled

ByMarc Brown June 5, 2025

Due to scheduling conflicts, there will be no Lunch & Learn session on June 6. We will resume training on June 10, focusing on Quest for DCS Attorneys.

Read More June 6, 2025 – D&N Training CancelledContinue

TN Training Calendar

June 3, 2025 D&N Training

ByMarc Brown June 2, 2025

This session will guide you through the steps involved in updating a case following court hearings, including creating Orders Appointing Counsel, GAL, and/or CASA. Link to Zoom Training

Read More June 3, 2025 D&N TrainingContinue

TN Training Calendar

May 30, 2025 Dependency & Neglect Training

ByMarc Brown May 30, 2025

This training session will guide you through the steps involved in adding a new dependency and neglect case, scanning the petition, scheduling a hearing, adding filed statutes, and adding requirements if the child is removed from the home. Link to Zoom Training

Read More May 30, 2025 Dependency & Neglect TrainingContinue

Announcements | Tennessee

Welcoming Jackson County!

ByMarc Brown May 23, 2025May 23, 2025

Photo: Brian Stansberry Jackson County Tennessee went live on Quest this week! They are the 66th county in Tennessee to go live on Quest! Welcome Jackson County!

Read More Welcoming Jackson County!Continue

TN Training Calendar

May 27, 2025 D&N Overview

ByMarc Brown May 23, 2025

This session will provide an overview of the Dependency & Neglect process. Future sessions will dive deeper into specific areas in more detail. Link to Zoom Training

Read More May 27, 2025 D&N OverviewContinue

TN Training Calendar

Lunch & Learn this week

ByMarc Brown May 19, 2025

There won’t be any Lunch & Learn sessions this week, as we’ll be on-site supporting a new county’s Quest implementation. We’ll begin the Dependency & Neglect section next week.

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TN Training Calendar

May 16, 2025 Billing Statements

ByMarc Brown May 15, 2025

This session will show how you can use automated billing statements to help collect unpaid fees. Link to Zoom Training

Read More May 16, 2025 Billing StatementsContinue

TN Training Calendar

May 13, 2025 The Cost Docket

ByMarc Brown May 12, 2025

This session will show a variety of approaches for managing unpaid fees including use of the cost docket. We will also review unpaid restitution options. Link to Zoom Training

Read More May 13, 2025 The Cost DocketContinue

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