Welcoming Franklin County!
Franklin County is now live on Quest!
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2/23/26 Lunch & Learn – Confidentiality
This session will cover juvenile court confidentiality and the distribution of the court docket. We hope you can join us! Time: 11:00 a.m. CST / 12:00 p.m. EST Link to Zoom Training
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2/9/26 Traffic Interfaces video posted
Hello everyone, The video and reference materials from the 2/9/26 Traffic Interfaces training are now posted on the Lunch & Learn Training Videos website. Thank you. https://questtrainingmanuals.com/lunch-learn-training-videos-tennessee/
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February 6, 2026: Department of Safety Interface
The date is 2/9/26 not 2/6. So sorry!
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February 9, 2026: Department of Safety Interface
This session will guide you through the interface between the Department of Safety and Quest. We will review the eCitation, Court Action Report, and Order of Denial. We hope you can join us! TIME: 11:00 cst / 12:00 est Link to Zoom Training
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SYO Training Information from 2/2/26
Hello everyone, Here is the link to the training videos and documentation. https://questtrainingmanuals.com/lunch-learn-training-videos-tennessee/
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SYO Training today
Hello everyone, Due to inclement weather and the number of courts that are closed, this training session has been rescheduled for next Monday, February 2, 2026, at 11:00 CST / 12:00 EST. Here is the link: Link to Zoom Training
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January 26, 2026 SYO Training
Hey Frederick, We have a lunch & learn session every other Monday at 11:00 cst. A different topic each time. The next topic is the Serious Youthful Offender and how to record that in Quest. The zoom link is always the same. If you haven’t already, go in and sign up for the training session…
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January 26, 2026 SYO Training
Hello Karlene, What are the dates for the upcoming training for SYO? I see the link, but I do not see specified dates. Frederick Hunt, MBA, ITIL, CSPO, CSM Juvenile Court of Memphis & Shelby County Juvenile Court, Chief Technology Officer 616 Adams Avenue Memphis, TN 38105 Email: Frederick.Hunt Office: 901.222.0971 From: Karlene Thompson <KThompson@mapsysinc.com>…
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January 26, 2026, 11:00 AM – 12:00 PM CST SYO Training
On Wed, Jan 21, 2026 at 7:07 AM Karlene Thompson <KThompson> wrote: This upcoming training session will review the data points required in Quest for tracking Serious Youthful Offenders. Link to Zoom Training