April 18, 2025, Cancelled

This training session will guide you through the steps involved in adding a new child support case, scheduling a hearing, scanning the petition, entering the IV-D reimbursement amount, indicating whether service has been returned as served or unserved, and any other necessary steps leading up to the first hearing.

This session will show a variety of approaches for managing unpaid fees including use of the cost docket. We will also review unpaid restitution options. Link to Zoom Training

This session will guide you through the steps involved in adding the IV-D Reimbursement assessments, creating the DHS Invoice, and receipting the DHS reimbursement check. We will also look at the DHS IV-D Magistrate Docket Report.

In this session, we will walk through the steps following court, including typing or scanning a court order, scheduling the next hearing if needed, handling warrants/bonds, child support payments, and creating the IV-D Reimbursement Invoice to DHS.

I apologize, I’m at a client location this week. I thought I could still do the Lunch & Learn but I just can’t. We will resume next week with End of Month.

This session will cover the court orders, Quest person attributes, and Clerk reporting requirements to TBI for those children adjudicated on an offense that causes them to be prohibited from possessing or purchasing a firearm until they reach 25 years of age. Watch the Video Quick Reference Guide