January 26, 2026, 11:00 AM – 12:00 PM CST SYO Training
On Wed, Jan 21, 2026 at 7:07 AM Karlene Thompson <KThompson> wrote:
This upcoming training session will review the data points required in Quest for tracking Serious Youthful Offenders.
On Wed, Jan 21, 2026 at 7:07 AM Karlene Thompson <KThompson> wrote:
This upcoming training session will review the data points required in Quest for tracking Serious Youthful Offenders.
Hello everyone, The video and reference materials from the 2/9/26 Traffic Interfaces training are now posted on the Lunch & Learn Training Videos website. Thank you. https://questtrainingmanuals.com/lunch-learn-training-videos-tennessee/
This session will guide you through how the child support attorneys can use Quest with restricted access, to view the court docket, their child support cases, and submit subsequent filings and proposed orders. View the Training Calendar and participate in training sessions here: Training Calendar (Tennessee)
Due to scheduling conflicts, there will be no Lunch & Learn session on June 6. We will resume training on June 10, focusing on Quest for DCS Attorneys.
Due to the Good Friday holiday, this session will be cancelled. We will reschedule the cost docket for another time.
In this session, we will explore how to process voids, make adjustments, waive fees, issue refunds, and manage journal entries. Link to Meeting
This training session will guide you through the steps involved in adding a new child support case, scheduling a hearing, scanning the petition, entering the IV-D reimbursement amount, indicating whether service has been returned as served or unserved, and any other necessary steps leading up to the first hearing.