March 21, 2025 Financial Training

This session will guide you through every aspect of the daily process, including assessing fees, processing payments, balancing the cash drawer, depositing funds, and ensuring the money is ready for disbursement. Link to Meeting

This session will guide you through the steps involved in adding child support payments, purge payments and bond payments as well as processing Child Support Contempt Petitions and warrants.

This session will guide you through how the child support attorneys can use Quest with restricted access, to view the court docket, their child support cases, and submit subsequent filings and proposed orders. View the Training Calendar and participate in training sessions here: Training Calendar (Tennessee)

In this session, we will walk through the steps following court, including typing or scanning a court order, scheduling the next hearing if needed, handling warrants/bonds, child support payments, and creating the IV-D Reimbursement Invoice to DHS.

This session will cover the court orders, Quest person attributes, and Clerk reporting requirements to TBI for those children adjudicated on an offense that causes them to be prohibited from possessing or purchasing a firearm until they reach 25 years of age. Watch the Video Quick Reference Guide

In this session, we will explore how to process voids, make adjustments, waive fees, issue refunds, and manage journal entries. Link to Meeting