Facility Stays

Contents

Adding a Facility Stay

Locations

Reasons

Facility Stay Attributes

Stay Deadlines

Visitors

Phone List

Separations

Assessments during stay

Incidents during stay

Detention Incidents

Open Events

Classifications

Privilege Levels

Facility stay notes (individual)

Facility stay notes (overall)

Visits

Log Visit

Documents

Contacts

Notes

Releasing

Adding a Facility Stay

  • Start date/time: Enter the date and time the person was detained or started the program. Type the letter T for the current date/time.
  • Location: Select the appropriate location for the person.
  • Bed: Select the appropriate bed, if applicable.
  • Classification: Select the appropriate classification. This is a required field.
  • Privilege level: Select the appropriate privilege level. This is a required field.
  • Property location: Indicate where the personal property is being stored, if applicable.
  • Case: Select the appropriate case that caused the person to be put into this location, if applicable.
  • Reason: Select the appropriate reason.
  • Referring Agency: Select the Referring agency.

Click the Update button to save your work.

Once you have added a facility stay, the FACILITY STAY DETAIL screen is available with many more options.

Locations

Locations may change as a person moves through the system. You can add a new location if needed.

  • Location date/time: Enter the date/time the new location started.
  • Location code: Select the new location.
  • Assigned bed: Select the bed if applicable Click the Update button to save your work.

Reasons

The reasons a person is being held can change throughout their stay. They may also be held on multiple reasons.

  1. Start date/time: Enter the date/time the new reason started.
  2. Case: Select the case the person is being held on.
  3. Reason: Select the reason the person is being held.
  4. Referring Agency: Select the agency.

Click the Update button to save your work.

Facility Stay Attributes

Attributes allow you to track information. A person can have many attributes. Select all attributes that apply. The selected attributes will be listed on the Detention List.

Click the Update button to save your work.

Stay Deadlines

Deadlines are reminders to you to do different tasks. Deadlines can be emailed to different

groups of people.

  1. Deadline date/time: Enter the date/time this task is due.
  2. Deadline Type: Select the type of task needed.
  3. Fished date/time: Enter the date/time the task was completed.
  4. Notes: You can add notes if desired.

Click the Update button to save your work.

Visitors

You can see a list of people who are authorized to visit with the child. Attorneys, Probation Officers, Case Managers, Guardian Ad Litems, or other professional people who are assigned to the case are automatically added as approved visitors.

In addition, a list of relatives will be available for you to authorize. Select the relatives that are approved.

Click the Update button to authorize visitors.

Phone List

This is an area where you can list the numbers that the person is allowed to make or receive.

Type the number and any comments about that number.

Click the Update button to save your work.

Separations

If you have people who need to be separated for whatever reason, you can add the people who should be separated from this person. The separations are displayed on the Detention List if they are in the same location.

Click on the

Get Separated from name button

This will take you to the Name Search screen.

Search for the name of the person they should be separated from, then click on their name.

If there is a violation, if the two people are placed in the same pod for example, the detention list will show the violation.

It also shows at the top of the Facility Stay Detail screen.

Assessments during stay

This area will display any assessments that were completed during the stay (and up to 24 hours prior). Usually the assessments will automatically add this information.

Read more about Assessments

Incidents during stay

This area will display any incidents that occurred during the facility stay including 24

hours prior.

Incidents are normally added inside of a case and are simply displayed here.

Read more about Incidents

Detention Incidents

You have the ability to create detention incident reports inside Quest.

Read more about Detention Incidents

Open Events

All events (hearings/appointments) will be shown in this section.

Click the Update button to save your work.

Read more about Events

Classifications

Classifications may change during a person’s facility stay.

  1. Classification date/time: Enter the date/time the classification changed.
  2. Classification: Select the new classification. Click the Update button to save your work.

Privilege Levels

Privilege levels may change during the person’s stay.

  1. Level date/time: Enter the date/time the level changed.
  2. Level: Select the new Level.

Click the Update button to save your work.

Facility stay notes (individual)

This is an area where you can make notes.

  1. Entry date/time: Enter the date/time of the note.
  2. Notes: Type the note.

Click the Update button to save your work.

Facility stay notes (overall)

Visits

This is where you can see the visit history. You are also able to log a new visit from this screen.

Log Visit

This section allows you to log a new visit

  1. Type: Select the type of visit.
  2. Date date/time: Enter the date/time of the visit.
  3. Visitor: Select the person visiting.

Click the Update button to save your work.

Documents

This section allows you to view documents, for a specific case or for all cases, and to create or scan documents.

Add a new document:

  1. List templates containing: Type a partial word then press the TAB key on your keyboard to narrow the list of documents to only those that contain that word.
  2. Select the template: Click on the drop down to select the document you wish to create.
  3. Name of Document: The name of the document appears but you can manually add or remove words to customize what it says.
  4. Cases: You must select which case this document will be attached to. If a case is not selected, information will not be updated in the case and information will not be pulled from the case into the document.

Click the Update button to save your work.

Read more about Documents

Contacts

Contact Notes are for a person so regardless of how many cases a person has, they have one set of contact notes. You can search for contact notes by who was contacted, how they were contacted, and which employee made the contact note. Contact notes can be shared between agencies or be confidential.

Read more about Contacts

Notes

There is another notes section that could be used for anything. One county uses it for the teachers to their make notes. It is separated so not everyone can view them.

  1. Entry date/time: Enter the date/time of this note.
  2. Entry Type: Select the note type needed.
  3. Notes: Type the notes.

Click the Update button to save your work.

Releasing

When a person is being released you can click on their open Facility Stay and fill out the Release section.

    • End date/time: Enter the date/time of release.
    • Reason: Select the reason the person it being released.
    • By: You can type your username, but if let empty the system will add it.

Click the Update button to save your work.