Quest Navigation and Keyboard Shortcuts
Automatic logoff
You will be automatically logged off Quest after 60 minutes of inactivity. Inactivity results from you either not pressing one of the links or not pressing one of the buttons on the Quest page. Just typing at the keyboard does NOT count as activity.
Browser’s BACK button
Do NOT use the BACK button of the browser while using Quest. Instead, use the CANCEL button on the Quest screens. If you use BACK, you will either get a message from your browser telling you the page has expired or you will receive a similar message from Quest if you try to perform a subsequent update.
Buttons
Alt-x, where x is the first character of the text inside the button, is the same as clicking on the button.
Checkboxes
You can press TAB to move between checkboxes and press the space bar to select/unselect items.
Drop down lists
You can press the first character of the code to jump to that item in a drop down list. If there are multiple items that start with the same character, repeatedly pressing the character cycles through each item. Alternatively, you can enter search mode by pressing the ‘/’ key. You can then type any text that appears on the line you want selected. The list will jump to the first matching entry as you type. You can then scroll up/down through each matching entry by using the arrow keys. To get out of search mode, press the ESC key, or simply tab to the next field on the screen.
Date and date/time
Most required date fields default to the current date (and time as necessary) if left blank. However, if you wish to type a date, there are shortcuts associated with the fields to simplify data entry.
| t | Defaults to today (the current date or date/time). |
| + | Increments the date by 1 day. |
| Shift+3 | Increments the date by 30 days. |
| Shift+6 | Increments the date by 60 days. |
| Shift+9 | Increments the date by 90 days. |
| – | Decrements the date by 1 day. |
| m | Jumps to the beginning of the month. If already at the beginning of the month, jumps to the beginning of the prior month. |
| h | Jumps to the end of the month. If already at the end of the month, jumps to the end of the next month. |
| y | Jumps to the beginning of the year. If already at the beginning of the year, jumps to the beginning of the prior year. |
| r | Jumps to the end of the year. If already at the end of the year, jumps to the end of the next year. |
| s | Pops up the date search (calendar). Alternatively, you may click on the calendar icon next to each date field to pop up the calendar. The navigation keys work within the calendar as well. |
- mm/dd/yy
- mmddyy
- mm/dd/yy hh:mm:ss am (or pm or a or p)
- mm/dd/yy hh:mm am (or pm or a or p)
- mm/dd/yy hh:mm:ss (military time)
- mm/dd/yy hh:mm (military time)
- mmddyy hhmmss (military time)
- mmddyy hhmm (military time)
- Any integer (Increments the date the specified number of days from the current date)
Sorting data
Many screens that provide the data as a list, with column headings at the top, allow you to sort that list by simply clicking on the various column headings. Click on a column heading once to sort the data by that column in ascending sequence. Click again to sort the data by that column in descending sequence.
Change your password
To change your password, simply perform a name search on your own name and select it to get to the Identity detail screen. You may change your password on that screen. Since you won’t be able to see what you type, we make you type it twice to ensure you haven’t made a mistake. Keep in mind that passwords ARE CASE SENSITIVE – whatever case (upper/lower) you type each of the characters will be the same case you will need to type them to sign on later.
Printing
In general, you may print any page without doing anything special. If however, you are able to update fields on the screen and don’t like the looks of the printed output with boxes around the input fields, use the Miscellaneous|View|Print friendly option from the Quest menu. After printing, simply press Refresh or Cancel.
Expert mode
If you know the coded values for all the drop down entry fields and would prefer to simply type the code rather than select it from the drop down, use the Miscellaneous|View|Expert mode on/off option from the Quest menu. This option will toggle between drop downs/radio buttons displaying and simple data entry fields.
Getting more data on your screen
If the Quest menu bar is located on the left hand side of you screen and you feel it takes up too much space, you may use the Miscellaneous|View|Switch menu location option from the Quest menu. This will toggle the menu location between the right side of the screen and the top of the screen. When the menu is located at the top of the screen, there is much more area available for data to be displayed. Another useful thing you can do to gain even more space is to set your browser to full screen mode. For example, in Internet Explorer, you can press F11 to toggle in and out of full screen mode.
Text size
Whatever font size your browser is set to will be used within Quest. This can be set within your browser’s options.
Finding text on a screen
Most browsers will allow you to press CTRL-F to search for specific text on any screen.
Switch to File______ Case_____ Go
On the menu bar, you have the ability to change the identity and/or case for which you are currently viewing. ‘File’ refers to the file number of the identity for whom you are interested. ‘Case’ refers to either the sequential case number for the identity, a cause number or a petition number. You may enter either File, Case or both. Provided you are viewing information dependent upon the identity/case, your screen will change to reflect the new information when you press the ‘Go’ button.