IV-D Child Support
What does IV-D mean?
Title IV-D of the Social Security Act requires all states to have a child support program. The Child Support program is sometimes referred to as the IV-D program. If you receive services from your local child support office, your child support case is a IV-D case.
In Tennessee, the Department of Human Services administers the Child Support Program. Offices are located across the state in all 31 Judicial Districts. The services are provided through local district attorneys, DHS staff and private agencies. The Child Support Program provides services that promote parental responsibility to meet the financial needs of children and their families.
(Child Support Program Fact Sheet)
Adding a Person to Quest
In Quest, everyone is considered a person, including delinquent/unruly children and their parents. Additionally, there are Agency people in Quest, such as professionals like attorneys, DCS workers, court staff, law enforcement officers, etc. Individuals are added to cases according to their role in that case, but first, everyone must be added as a person.
New IV-D Child Support Petition
When a new Petition is received from child support division, you must add the child, custodian, non-custodian as people in the system. Add a case, and scan the petition.
(View Video) (New Petition Quick Reference Guide)
Adding a child support payment
For those counties that take child support payment, see the instructions below.
IV-D Reimbursement Invoice
Pursuant to T.C.A. 36-5-117, the clerks may be reimbursed by the DHS for costs of providing services on Title IV-D child support cases.
(IV-D Reimbursement Invoice Process)
IV-D Attorney on Quest
The AOC will pay the Quest license for the IV-D Attorney to be on Quest, if allowed by the Court. The Attorney can file motions and proposed orders through Quest.
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