DCS D&N Quick Reference

Orders from the Docket

Menu | Court | Court Docket

Menu | Person | Name Search

  • Search for child’s last name, Submit
  • If found, click child’s name
  • If not found, click ADD A NEW NAME
  • Verify or Add child name, race, birth sex, dob, ethnicity, SSN. (Add what you know)
  • Click UPDATE to save changes

Add Relatives

On Relatives line Click Add

  • Click Get relative name button
  • Do name search on mother.
  • If found, click on her name.
  • If not found, click ADD A NEW NAME
  • Add or verify name, race, birth sex, dob, ethnicity, SSN
  • Click UPDATE. Click CANCEL to return to Relative Detail screen.
  • Back on the Relative Detail screen, select relative type
  • Lives with = yes or no
  • Custody Status = choose custody status (
  • Click UPDATE to save changes

Do the same thing with Father.

Add siblings as relatives as well.

  • If siblings have different fathers, add all fathers to the first child, then after the petition is scanned, you can click on each sibling and copy relatives from first child, deleting any fathers that are not theirs. Delete any fathers from first child that are not theirs.

You can add addresses and phone/email addresses for relatives on this screen by clicking the ADD.

Add Case

On Case line, Click Add

  • Case type = select D&N.
  • Referring agency = DCS
  • Start date = T or the date of the file stamp on petition.
  • Click UPDATE to save changes

Add Case Number/Docket Number

  • Case number history – Click Add
    • Click Generate or manually type in the unique docket number for this petition.

Add Event/Hearing

Last 20 Events – Click Add

  • Event date/time – click on calendar and select date and time
  • Event type – select: Preliminary Hearing or
  • Court – select the judicial officer hearing case
  • Click UPDATE, Click CANCEL

Add Document

Scan the document and save it on your computer.

Scroll down to Documents- Click Add document

  • List templates containing: type civil then press TAB on the keyboard
  • Using the dropdown, Select the appropriate document.
    • Scanned PETITION – CIVIL if you’re scanning the petition.
    • CIV- if you are typing the petition.
  • Click UPDATE
  • In Document, answer document questions:
  • Click the Select box for the future hearing, UPDATE to move to next question.
    • If there is no hearing, click link: New Event and schedule hearing.
  • Is this a new case in Quest
    • Select yes to add Petitioner, Respondent, issues before court
    • Select no, if parties and issue already added to case
  • Date of filing – date of file stamp on original petition, click UPDATE
  • Answer all questions, updating after each answer.
    • Backward button takes you to prior questions
    • Cancel take you out of document.
    • To get back in, click on document name and click Edit Text button.
  • When it gets to the screen that says “Select Document to import”
    • File stamp petition, write docket number on it, scan it, save it on your computer.
    • Back in Quest, click CHOOSE FILE button. Find scanned document, click it.
    • Click UPDATE
  • When it gets to the screen that says No More Questions, click FINISH button.
  • Close the scanned document window.
  • Cancel out of Preview.
  • Cancel out of Document Detail screen.

Assess Filing Fee

As part of scanning the petition you can assess the filing fee.

You can also add the document @AFFC – Assess Juvenile Civil Fees

Take a payment like normal.

Names Assigned

If there are attorneys, add them to the case.

  • Go to the Names currently assigned to the case, click the ADD link.
  • Click the Get Name button, do a name search on the attorney
  • If found, click their name. If not found, add an Agency Person. Update to save them, Cancel to return to Case Assignment Detail screen.
  • Role = Attorney
  • Represents = click who they represent.
  • Update to save your changes.

Subpoena

  • In the Case, Add a document called Subpoena.
  • Assess fees if appropriate.

Return of Service

If a summons or subpoena is returned, served or unserved, scan it.

Do a name search to find your person

Scroll down to the cases and click on appropriate the case number

In the Case Detail screen, scroll down to Documents

Click Add Document

  • List templates containing: type the word service then press TAB on the keyboard
  • Using the dropdown, Select Scanned Return of Service
  • Click UPDATE to start the document questions
  • Answer all questions and at the end click the FINISH button.
  • Click Cancel to get out of the Preview screen
  • Click Cancel to get out of the Document Detail screen.

Orders/Motions

Any order or motion received will need to be scanned and then added to the case.

Do a name search to find your person

Scroll down to the cases and click on appropriate the case number

In the Case Detail screen, scroll down to Documents

Click Add Document

  • List templates containing: type civil then press TAB on the keyboard
  • Using the dropdown, Select the appropriate document
  • Click UPDATE to start the document questions
  • Answer all questions and at the end click the FINISH button.
  • Click Cancel to get out of the Preview screen
  • Click Cancel to get out of the Document Detail screen.

Deadlines

If an attorney is supposed to prepare an order, you can add a deadline to remind you of which cases are waiting for orders.

  • From the Case detail or from the Event Detail, click Add deadline. Select “check order status”. You can make a note about which attorney is to prepare the order.
  • To get a list of the cases where an attorney owes an order, Menu | Misc | Deadlines Assigned. Deadline type=Check order status.