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Quest Training Manuals

Quest Training Manuals

Quest Training Manuals
Quest Training Manuals

TN Training Calendar

TN Training Calendar

April 18, 2025 The Cost Docket

ByMarc Brown April 14, 2025

This session will show a variety of approaches for managing unpaid fees including use of the cost docket. We will also review unpaid restitution options. Link to Zoom Training

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TN Training Calendar

April 15, 2025 Meeting Cancelled

ByMarc Brown April 14, 2025

Due to a scheduling conflict, the Lunch and Learn session on Tuesday, April 15, 2025, has been canceled.

Read More April 15, 2025 Meeting CancelledContinue

TN Training Calendar

April 11, 2025 Trust Investments

ByMarc Brown April 7, 2025

This session will guide you through the Trust investment process, including receiving funds, detailing the investments, receipting interest, generating the investment report, and disbursing funds to the child. Link to Training Session

Read More April 11, 2025 Trust InvestmentsContinue

TN Training Calendar

April 8, 2025 End of Month Processing

ByMarc Brown April 7, 2025April 7, 2025

In this session, I will guide you through the end-of-month process, including balancing, writing checks, the Department of Revenue interface, reconciling the bank statement, closing the month, and running reports. Link to Training Session

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TN Training Calendar

Meetings for 4/1/25 and 4/4/25 Cancelled

ByMarc Brown April 1, 2025

I apologize, I’m at a client location this week. I thought I could still do the Lunch & Learn but I just can’t. We will resume next week with End of Month.

Read More Meetings for 4/1/25 and 4/4/25 CancelledContinue

TN Training Calendar

March 28, 2025 Special Financial Transactions

ByMarc Brown March 25, 2025

In this session, we will explore how to process voids, make adjustments, waive fees, issue refunds, and manage journal entries. Link to Meeting

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TN Training Calendar

March 25, 2025 Financials Daily Process

ByMarc Brown March 24, 2025

This session will guide you through every aspect of the daily process, including assessing fees, processing payments, balancing the cash drawer, depositing funds, and ensuring the money is ready for disbursement. Link to Meeting

Read More March 25, 2025 Financials Daily ProcessContinue

TN Training Calendar

March 21, 2025 Financial Training

ByMarc Brown March 18, 2025

Our next series will explore all aspects of finance. This session will provide a general overview of the financial system, followed by a deep dive into specific areas.

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TN Training Calendar

March 18, 2025 Handgun restrictions Training

ByMarc Brown March 14, 2025March 19, 2025

This session will cover the court orders, Quest person attributes, and Clerk reporting requirements to TBI for those children adjudicated on an offense that causes them to be prohibited from possessing or purchasing a firearm until they reach 25 years of age. Watch the Video Quick Reference Guide

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TN Training Calendar

March 14, 2025 Child Support Training

ByMarc Brown March 13, 2025March 13, 2025

This session will guide you through how the child support attorneys can use Quest with restricted access, to view the court docket, their child support cases, and submit subsequent filings and proposed orders. View the Training Calendar and participate in training sessions here: Training Calendar (Tennessee)

Read More March 14, 2025 Child Support TrainingContinue

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