2/23/26 Lunch & Learn – Confidentiality

Our next series will explore all aspects of finance. This session will provide a general overview of the financial system, followed by a deep dive into specific areas.

This session will guide you through the interface between the Department of Safety and Quest. We will review the eCitation, Court Action Report, and Order of Denial. We hope you can join us! TIME: 11:00 cst / 12:00 est Link to Zoom Training

This session will show how you can use automated billing statements to help collect unpaid fees. Link to Zoom Training

This training session will guide you through the steps involved in adding a new child support case, scheduling a hearing, scanning the petition, entering the IV-D reimbursement amount, indicating whether service has been returned as served or unserved, and any other necessary steps leading up to the first hearing.

This upcoming training session will review the data points required in Quest for tracking Serious Youthful Offenders. Link to Zoom Training

Hello everyone, Here is the link to the training videos and documentation. https://questtrainingmanuals.com/lunch-learn-training-videos-tennessee/