March 28, 2025 Special Financial Transactions
In this session, we will explore how to process voids, make adjustments, waive fees, issue refunds, and manage journal entries.
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June 10, 2025 DCS Attorneys using Quest
In this session, we will review how DCS Attorneys can access Quest, including how to create documents and motions within the system. Link to Zoom Training
April 15, 2025 Meeting Cancelled
Due to a scheduling conflict, the Lunch and Learn session on Tuesday, April 15, 2025, has been canceled.
March 11, 2025 Child Support Training
This session will guide you through the steps involved in adding the IV-D Reimbursement assessments, creating the DHS Invoice, and receipting the DHS reimbursement check. We will also look at the DHS IV-D Magistrate Docket Report.
2/9/26 Traffic Interfaces video posted
Hello everyone, The video and reference materials from the 2/9/26 Traffic Interfaces training are now posted on the Lunch & Learn Training Videos website. Thank you. https://questtrainingmanuals.com/lunch-learn-training-videos-tennessee/
June 6, 2025 – D&N Training Cancelled
Due to scheduling conflicts, there will be no Lunch & Learn session on June 6. We will resume training on June 10, focusing on Quest for DCS Attorneys.
March 4, 2025 Child Support Training
This training session will guide you through the steps involved in adding a new child support case, scheduling a hearing, scanning the petition, entering the IV-D reimbursement amount, indicating whether service has been returned as served or unserved, and any other necessary steps leading up to the first hearing.