Addresses

We keep a history of all addresses added to the person. The current address is shown on top.

To add an address:

  • Address Type – Select the appropriate type of address.
    • There is a Rule available for a Protected Address type. In the event you have a family with a protective order against the Father, for example. If it would be a danger to the family to have their current address known to the Father, you can add a Protected Address. Choose address type: protected address. Then put in the accurate address, city, state and zip. When the address prints on any reports, petitions, orders etc, it will simply print the words “protected address” not the street address. If you use Quest to send automatic notice, it will print the street address on the address sheet to mail to the mother.
    • There is also a Rule that will prevent personal mail being sent to professional people assigned to the case, and will prevent business mail from being sent to their home address.
      1. If you have a public defender for example whose child is arrested and you enter his home address because he is the father of the child. He will now have a home address and a work address in Quest. If his name is “assigned” to a case, Quest will NOT send notice to his “home” address. This allows his personal service and professional service to be separate.
  • From Date: Enter the date of the new address. If left blank, this will default to today’s date.
  • To Date: When this is no longer a valid address, you can enter a date to end this address. If you add a new address with the same address type, the system will automatically put todays date on this end date.
  • Address line 1 and 2: Enter the street address.
  • City, State, Zip: The system defaults to the local city and state, but this can be changed if necessary. Type in the zip code. If you don’t know the zip code, after you update the address, you can click the MAP IT link and the internet will provide you with the zip code, it will also verify if this is a valid mailing address.
  • Country: This will default to USA. If this is wrong, you can change it.
  • County: This will default to the local county. You can select a different county if necessary.
  • Geocode: The geocode can be used to identify certain regions or neighborhoods if desired. With geographic coordinates this can be interfaced with a Geographic Information System (GIS) if available in your area. Most counties are not using this.

You will notice at the bottom of the address screen is a list of relatives for this person. The system will automatically check anyone who LIVES WITH this person. The system assumes that if this person is moving, possibly everyone who LIVES WITH this person is also moving, and by checking their name, it will add the new address for those people as well.

This is a wonderful time saving feature IF these people are moving to the new address. If the new address is prison for example, chances are the whole family is not going to prison with this person. Please always make sure this is accurate. Uncheck anyone that should not be given this new address.

Click the Update button to save your work.

International and Military Addresses:

If you enter a country other than USA or US, you will not be required to enter a city, state, or zip code. This gives you complete control over the format so you can enter an international or military address (see examples below). (Note: you cannot leave the country blank as it will default to USA).

International Address:

Military Address:

To edit an address:

Click on the address you wish to edit. This will take you to the ADDRESS DETAIL screen.

Make any changes if there is an error or enter a date in the TO DATE field to end the address.

We don’t want to EDIT to change a person’s address. If they move to a new address we want to add a new one so we can see a history of their addresses.

To delete the address completely, click the Delete button twice.

Click the Update button to save your work.

You can click on the MapIt! link to use Google Maps to see where they live and to verify if this is a valid address.